Refund policy

According to Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, if the product in your order does not meet your expectations, you may return it within 10 business days of receiving the package, either by you or by a third party authorized by you. The return must be made with the original packaging, and the product must remain in its original condition. Returns of used products will not be accepted.

To exercise your right of withdrawal, you can notify us in writing of your decision to withdraw (e.g., via email, telephone, etc.).

We will confirm receipt of your request and refund the amount paid via PayPal, check, or bank transfer within 10 business days from the receipt of your withdrawal request, provided the product has been returned.

Exercising the right of withdrawal will result in the refund of the price of the returned product and the original shipping costs. However, you will be responsible for the direct cost of returning the products, except in the case of defective or damaged products, for which the company will bear the return costs.